Shristi Sharma

Shristi Sharma

Senior PHP Developer · Team Lead (CRM)

📞 9848189040 | ✉️ shristis707@gmail.com

About

Senior PHP Developer & Team Lead with 4+ years of experience in CRM systems, government portals, and enterprise web applications. Strong expertise in backend development, database design, leadership, and delivering scalable, data-driven solutions.

Experience

Team Lead / Senior Developer – CRM (CALL-US)

Kalash Services · BPO Solutions · 1 Year – Present
  • Leading end-to-end development of CRM for call & contact center operations
  • Managing developers, sprint planning, code reviews, and deployments
  • Designed agent workflows, call tracking, reporting & analytics modules
  • Coordinating with stakeholders to deliver data-driven business solutions
  • Ensuring performance, security, scalability & system reliability

PHP Developer

Dryice Solutions Pvt. Ltd · Feb 2021 – Current
  • Writing clean, efficient, and well-documented PHP code
  • Collaborating with UX/UI designers, backend teams & PMs
  • Debugging, testing, optimizing performance & scalability
  • Managing existing codebases, feature enhancements & CI workflows
  • Following Agile, version control & SDLC best practices

PHP Intern

Guru Infosys · Aug 2018 – Jan 2019
  • Software specifications, database modelling & query design
  • System improvement ideas & database migration

Education

  • SLC – Brightland Higher Secondary School, Nepalgunj
  • Intermediate (Science) – The Times Int'l College, Kathmandu
  • Bachelor’s in Information Technology – Islington College, Kathmandu

Skills

PHP (Laravel, CodeIgniter)
MySQL
PostgreSQL
HTML
JavaScript
jQuery
DBMS
CRM Systems
Team Leadership
Planning & Management
Networking Basics
Communication

Projects

Supported Projects